Privacy Policy

How we protect and handle your personal information

Last updated: January 2024

1. Introduction

At Xorqa, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media marketing services. Please read this privacy policy carefully.

2. Information We Collect

We collect information that you provide directly to us, including: Account information (name, email, phone number), Payment information (processed securely through our payment partners), Order information (service details, quantities, links), Communication data (support tickets, chat messages), and Usage data (IP address, browser type, device information).

3. How We Use Your Information

We use the information we collect to: Provide and improve our services, Process transactions and send related information, Send you technical notices, updates, and support messages, Respond to your comments, questions, and provide customer service, Communicate with you about products, services, and events, Monitor and analyze trends, usage, and activities.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances: Service providers who assist in our operations, Business partners with your consent, Legal requirements when required by law, or Protection of rights and safety.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using industry-standard SSL technology.

6. Cookies and Tracking

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Third-Party Services

Our service may contain links to third-party websites or services that are not owned or controlled by Xorqa. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. Your Rights

You have the right to: Access and receive a copy of your personal data, Rectify inaccurate personal data, Request erasure of your personal data, Object to processing of your personal data, Request restriction of processing your personal data, and Request transfer of your personal data.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this policy.

Questions about Privacy?

If you have any questions about this Privacy Policy, please contact us.